Shipping Policy

Shipping Policy 

Order Confirmation:

As soon as you place your order, you will receive an order confirmation email. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we will start our fulfillment process. All orders are processed and shipped within 1-2 business days. Transit times vary from 5-7 business days.

Order Shipment:

We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out.  If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at support@realsimhq.com.

No Shipping outside the USA. 

Shipping Options

Our base "Curb-side" Pickup shipping is usually completely free! This option usually takes between 5-7 days to arrive at your doorstep, after you have submitted your order. There are other options available, however. We also offer the below options for some products. Please contact us for more information about these prior to ordering. 

  • Threshold Shipping: This involves the item being brought onto your porch, or into a sheltered/garage area. 

  • White Glove Delivery - this includes the item being brought into your room of choice, any minor assembly, and all boxes and packaging removed from your house! Saunas will not be assembled. 

BY USING THE SITE, YOU AGREE TO THESE TERMS OF USE; IF YOU DO NOT AGREE, DO NOT USE THE SITE

Welcome to RealSimHQ

At RealSimHQ, we're passionate about delivering the most immersive and high-quality simulation experiences available. Whether you're a golf enthusiast, a racing aficionado, or a flight simulation fanatic, our online store is designed with you in mind.

Discover Our Top-Quality Simulations

We offer a wide range of top-notch golf simulators, racing simulators, and flight simulators, featuring products from well-known and trusted brands. Our carefully curated selection ensures that you receive only the best in terms of performance, durability, and realism.

Why Choose RealSimHQ?

  1. Premium Brands: We partner with leading brands in the simulation industry to bring you top-quality products that meet the highest standards.
  2. Free Shipping: Enjoy the convenience of free shipping on all orders, so you can get your simulation gear delivered right to your doorstep without any additional costs.
  3. Exceptional Customer Service: Our dedicated team is here to assist you with any questions or concerns you may have, ensuring a smooth and satisfying shopping experience.
  4. Cutting-Edge Technology: Stay ahead of the curve with our state-of-the-art simulation equipment that delivers unparalleled realism and performance.

Whether you're setting up a home golf course, revving up for a racing challenge, or soaring through the skies, RealSimHQ has everything you need to take your simulation experience to the next level. Explore our online store today and transform your hobby into an extraordinary adventure.

Welcome to the world of RealSimHQ—where reality meets simulation!